Michael is a Senior Vice President at Kaufman Hall with over 20 years of healthcare consulting experience. A member of the Strategy and Business Transformation practice, he advises clients on enterprise strategy, care model redesign, and physician strategy to accelerate the transformation of care delivery within their organizations.

Katerie brings over 25 years of experience in the healthcare industry. She is a transformational healthcare executive with an impeccable track record for driving clinical, cultural and operational excellence.

Christen is Senior Vice President at Kaufman Hall, where she leverages her extensive 25-year background in healthcare spanning clinical, advisory and administrative roles.

Karen is a physician leader and pediatric emergency physician who's spent most of her 35-year healthcare career improving the quality and safety of patient care and the well-being of the healthcare team.

Heidi has over 20 years of healthcare provider and professional service experience, with expertise in strategic planning and operational improvement.

Melissa has over 20 years of healthcare provider and industry experience with expertise in strategy and business development, service line leadership and growth, physician alignment and recruitment, solution development, hospital operations and finance.

Michael is a Senior Vice President at Kaufman Hall and has extensive experience working on strategic planning and physician alignment projects with various specialists and primary care physicians across the U.S.

William has spent the last 12 years managing large-scale workforce optimization efforts at Kaufman Hall and leads our workforce consulting practice.

Rick has over 30 years of healthcare and performance improvement experience. In his current role with Kaufman Hall, he leads consulting engagements in the improvement of value capture through infection reduction, quality metric improvement, surgical patient process optimization, LOS reduction and surgical patient flow enhancement.

Tom brings than 35 years of experience in the healthcare design and construction industry. He leads Kaufman Hall's Lean Facility Design group, applying Lean methodologies to healthcare design and construction projects to develop safer and more efficient facilities.

As Kaufman Hall Senior Vice President, Tom serves key health systems across the U.S. managing large and complex improvement efforts for top Kaufman Hall clients. In this role, Tom leads diverse teams in identifying, framing and executing client cost, quality and growth opportunities.