Thoughts from Ken


Thoughts from Ken Kaufman
The First Requirement of a High Performing Healthcare Organization: Providing Timely Appointments
More management time must be focused on creating a world-class appointment system at all levels of the delivery system. Moving management of your overall appointment process up your priority list will pay material dividends.


Thoughts from Ken Kaufman
Implications of the National Hospital Flash Report for Hospital Operations


Thoughts from Ken Kaufman
The Implications of Losing Access to Tax-Exempt Financing


Thoughts from Ken Kaufman
The Implications of the Brian Thompson Murder Will Be with Us for a Long Time


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Be prepared. Be very prepared.


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The Misadventures of Primary Care


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Changing American Demographics Make Hospital Operations Harder


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A New Leadership Conversation: Founder Mode vs. Management Mode


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Lessons from Brats


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Strategies for Future Health System Success


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A New and Necessary Level of Operational Effectiveness


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The State of Play in Healthcare Antitrust Enforcement


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A Different Way of Thinking About Hospital Closures


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The Importance of No-Regrets Strategies


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Literature and Leadership


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How Intense Should a Leader Be?
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Kenneth Kaufman offers deep insights on the economic, technological, and competitive forces undermining healthcare’s traditional business model.
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