
Most healthcare organizations are feeling the pressure to get to a new normal cost of care while continuing to improve the quality, patient experience, and outcomes of services they deliver. Our experts, partner with organizations to identify opportunities for improvement, prioritize initiatives, guide implementation, and achieve long-term gains in performance.
Our experts have the expertise and tools to help clients drive transformational change across all areas and achieve breakthrough operations improvement.
Workforce
Today’s hospital and health system leaders must be innovative and assertive to manage costs in an incredibly challenging environment—a task that has been further complicated by persistent workforce shortages and turnover. Efforts to address these challenges range from monetary incentives—including higher wages, signing and retention bonuses, and increased shift differentials—greater reliance on traveling or agency staff, new recruiting efforts or expanded nurse residency programs, and staff wellness and mental health support.
Our labor and productivity experts help hospitals and health systems on a range of strategies to enhance retention, including the following:
- Enhancing review of compensation and benefits
- Identifying and addressing management issues
- Developing new career pathways
- Implementing remote workforce policies
- Considerations to clinical staff retention
Non-Labor
Drawing on a deep understanding of the hospital supply chain, our experts provide strategies for engaging clinicians and other non-labor stakeholders in optimizing the acquisition and use of purchased goods and services.
We work with clients to implement strategies and tools to change practices and improve contracts, including negotiating better pricing, terms, and conditions.


