Seth is a Managing Director in Kaufman Hall’s Revenue and Operations Improvement (“ROI”) practice. His experience includes working with over 100 hospitals to improve their operational and financial performance.

Jonathan is a Managing Director in our Chicago office and has over 22 years of experience working in all facets of the healthcare revenue cycle. He specializes in improving hospital quality ratings, financial performance, and change management

Lee Kuhn is a Managing Director with Claro Healthcare, a Kaufman Hall company, and is based in Chicago. He specializes in Revenue and Operations Improvement (ROI) consulting.  He has over 25 years’ experience consulting with healthcare providers to accurately reflect quality of care and capture appropriate reimbursement.

Pooja Gupta is a Managing Director in Kaufman Hall’s Revenue and Operations Improvement (ROI) practice. She focuses on identifying opportunities to improve facility outpatient documentation, coding, and charging. he has also worked with healthcare providers to successfully expand their CDI programs into the facility outpatient setting.

Matt is a Managing Director for Kaufman Hall’s Revenue and Operations Improvement (ROI) practice. He has extensive experience in healthcare and information technology consulting, specializing in Clinical Documentation Improvement (CDI).

Holly Houston Benedict is a Senior Vice President for Kaufman Hall’s Treasury and Capital Markets practice. She has provided financial advisory services in the capital portfolio areas including bond financings, private bank lending, interest rate swaps, capital structure strategy, and credit positioning.

Robert Hozian is a Senior Vice President for Kaufman Hall’s Revenue and Operations Improvement (ROI) practice. His responsibilities include assessment analysis and implementation of operational improvement initiatives related to documentation integrity, for hospitals and health systems nationwide

Mike Fassler is a Senior Vice President for Claro Healthcare, a Kaufman Hall company. He focuses on revenue and operations improvement consulting for hospitals and health systems and specializes in change management, process improvement, and data analytics to improve net revenue and quality ratings.

Tom Behrens is a distinguished Senior Vice President at Kaufman Hall, specializing in non-labor performance improvement within the Revenue and Operations Improvement (ROI) team.

Brian Ball is a Senior Vice President with Kaufman Hall’s Financial Planning practice, providing strategic and financial support to health systems, physician groups, payers, and healthcare vendors.