The 2018 To-Do List for Healthcare Providers
Amazon has redesigned the process of shopping by focusing on its simplest components: enter the store, take your items, and leave. It has isolated the most frustrating components—checkout and payment—and used sophisticated computer vision and machine learning to make them invisible to the consumer. The Amazon Go store is a relatively small-scale experiment that will teach Amazon more about how retail can be reimagined. We can expect that Amazon’s lessons from this experiment will be applied on an increasingly broader scale.
Thoughts from Ken Kaufman