In the two and half years since the COVID-19 pandemic hit the United States in March 2020, consumer behavior has shifted dramatically—and potentially irreversibly—in every aspect of American life.

The American Hospital Association has released a report that we prepared for them on the state of hospital finances—and the results are sobering. We are projecting 2022 to be the worst...

Since the onset of the COVID-19 pandemic in March 2020, our nation’s hospitals and health systems have coped with intense pressure on staff and resources. As hospital executives...

In the wake of 9/11, New York City hospitals have stepped up brilliantly to take care of thousands of patients affected by the World Trade Center attack.

Organizations that pursue consumer strategies and value-based approaches together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants.

A successful strategy for growth defines a long-term view of your organization’s future. New factors emerging during the COVID-19 pandemic have intensified the imperative for growth; this article explores how to define the why and how of your growth strategy in a changed marketplace.

It’s not all bad news when it comes to not-for-profit hospital financial performance. Some hospitals and health systems are navigating labor pressures and reporting improving results.

Physician practices across the country stayed busy throughout the second quarter of 2022, as physician productivity and revenues all rose with higher patient volumes between the first...

Amazon’s recent acquisition of primary care company One Medical raises critical questions about what impact this deal could have on the way health care is delivered in the United States.