Monica Hong, RN, serves as an Assistant Vice President in Kaufman Hall’s Revenue and Operations Improvement practice. In this capacity, she collaborates with hospitals to identify opportunities for enhancement and implement changes that optimize operational performance and improve financial margins. Monica specializes in patient status determination, observation management, and the prevention and management of denials.

Monica is a dedicated Registered Nurse with 20 years of experience in case and disease management, utilization management, Readmission Prevention, Quality Measures, Clinical consulting and performance improvement. Her expertise includes process improvement and prior authorization.

She earned her nursing degree from Kettering Medical School of Arts and completed her bachelor’s degree at Capella University and is also certified in Lean Six Sigma and Prior Authorization.

All Specialties:

Revenue and Operations Improvement (ROI)

Contact Expert