Brooke Balster

Brooke Balster is a Senior Vice President for Kaufman Hall’s Revenue and Operations Improvement practice. Her responsibilities include assessing operational performance and implementing large-scale improvements in health systems across the country to refine processes, drive efficiencies and enhance performance. She specializes in leading large-scale engagements focused on the areas of observation management, throughput, revenue cycle and denials management. Mrs. Balster’s experience includes project management of numerous engagements, implementing tailored operational and financial improvement strategies and developing analytical tools.

Mrs. Balster has more than 10 years of experience in the Healthcare industry. Prior to joining Kaufman Hall, she was a Senior Manager at Claro Healthcare, where she led various observation management, throughput, and denials management engagements. In this role, Mrs. Balster helped clients to evaluate opportunities and implement solutions with ongoing benefit.

Mrs. Balster earned a Bachelor of Science in Finance from the University of Illinois Urbana-Champaign. She is a certified Lead-Six Sigma Green Belt in Healthcare and a member of the Healthcare Financial Management Association